Privacy Policy

Welcome to ProActive Pediatric Therapy (“we,” “our,” “us”). Protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you opt into our SMS program. 

Last Updated: 10/1/2025

By enrolling, you agree to these terms, which comply with the 2025 Telephone Consumer Protection Act (TCPA), Campaign Registry requirements, and CTIA Best Practices.

By using our website or our services, you agree to this Privacy Policy.




Personal Information You Provide:

  • Name, email, phone number, address
  • Child’s name and birth date (if applicable)
  • Health or developmental details you choose to share (e.g., intake forms)
  • Any other details submitted via forms, emails, or calls
  • Phone Number: The mobile number you provide to receive SMS messages.
  • Message Interaction Data: Delivery and engagement metrics (e.g., delivery status, response keywords).
  • Consent Records: Timestamps and methods of opt-in (web form, keyword, verbal, or paper).

1. Information We Collect

Automatically Collected Information:

  • IP address and browser details
  • Device information
  • Pages visited, time spent on Site
  • Cookies and similar tracking technologies

We use the information we collect to:

  • Schedule appointments and provide therapy services
  • Respond to inquiries and provide support
  • Send reminders, updates, or important notices
  • Improve our Site and services through analytics
  • Send marketing materials (only with your consent)
  • Comply with legal and regulatory requirements
  • Send SMS messages (notifications, updates, and reminders) per your opt-in preferences.
  • Demonstrate regulatory compliance (TCPA 2025, Campaign Registry).
  • Improve messaging and measure engagement.

2. How We Use Your Information

One-to-One Consent Requirement

Under the January 2024 FCC ruling, opt-in consent applies solely to ProActive Pediatric Therapy. We do not share your consent with third parties or affiliates unless you expressly agree.

  • We will never sell your data.
  • We may share data with service providers (e.g., carriers) with strict confidentiality regarding SMS delivery.
  • National Do Not Call Registry (DNC) protections apply to SMS; we honor existing DNC registrations unless you expressly opt in.

3. Sharing & Disclosure

The SMS message frequency will vary but will not be more than 3-5 unless there
is a notification event. Message and data rates may apply; check your carrier’s terms.

4. Message Frequency & Data Rates

  • Text “STOP” to any message to unsubscribe immediately.
  • Text “HELP” for assistance or contact us at info@proactivepediatrictherapy.com or 319-200-2004

5. Opt-Out & Help Instructions

Reasonable measures are in place to protect your data, though no system is infallible.

Our Site may include links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

6. Security of Your Information

We retain all opt-in and opt-out records, including timestamps and consent methods, to comply with TCPA 2025 and Campaign Registry guidelines.

7. Record-Keeping & Proof of Consent

We may update this Policy as laws evolve. Material changes will be communicated via SMS or on our website. Continued use after updates constitutes acceptance.

8. Changes to This Policy

As a pediatric therapy provider, we may collect information about children with parental or guardian consent only. We do not knowingly collect personal information from children under 13 without consent.

9. Children’s Privacy

If you have questions about this Privacy Policy, please contact us:

ProActive Pediatric Therapy
1717 Boyson Rd, Hiawatha, IA 52233
Phone: (319) 200-2004
Email: info@proactivepediatrictherapy.com

10. Contact Us

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1717 Boyson Rd, Hiawatha, IA 52233 | (319) 200-2004
Email: info@proactivepediatrictherapy.com

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